About Us:
With over 20 years of experience, at JPL Logistics we offer safe, reliable international transportation with personalized service.
Contact Us:
- Fomento Urbano Building. Sabana Norte, San José, Costa Rica
Terms and Conditions – JPL Logístics
Last updated: October 01, 2025
Acceptance of Terms
By accessing and using the website https://jplcostarica.com/en/, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using this site and the digital services we provide.
Use of the Website
Users agree to use the site lawfully and responsibly. It is not permitted to:
Use the site for fraudulent, illegal, or harmful purposes.
Attempt to gain unauthorized access to systems or data.
Copy, reproduce, or distribute content without the express authorization of JPL Logístics.
Intellectual Property
All texts, logos, images, graphics, and content available on this website are the property of JPL Logístics or their respective owners. They are protected under copyright, trademark, and intellectual property laws. Unauthorized use of these elements may result in legal action.
Limitation of Liability
JPL Logístics does not guarantee that the site will be free of errors, interruptions, or computer viruses. We are not responsible for:
Direct, indirect, or consequential damages arising from the use of the site.
Content or privacy practices on third-party websites linked from our portal.
Privacy Policy – JPL Logístics
At JPL Logístics (“JPL”, “we”), protecting personal information is a fundamental pillar of the trust we build with our clients, strategic partners, suppliers, and website visitors.
This Privacy Policy explains how we collect, use, store, share, and protect personal data in all our operations, from browsing our website to the provision of logistics and customs services.
Scope of this Policy
This policy applies to all personal information we process, including:
Data collected through the website https://jplcostarica.com/en/.
Data submitted through contact, quotation, and package pre-alert forms.
Data handled during the provision of our logistics, transportation, and customs services.
Information We Collect
a. Information provided on the website
Contact details: name, surname, email address, phone number, and message content.
Technical and security data: IP address, browser, device, access time, cookies, and verification tools (e.g., reCAPTCHA).
b. Information collected during service provision
Identification and contact: full names, addresses, emails, phone numbers, and tax identification numbers.
Shipment data: description of goods, value, weight, dimensions, origin, and destination.
Customs documentation: commercial invoices, packing lists, export/import declarations, permits, and licenses.
Financial information: billing, payments, and banking references.
c. Information from package pre-alerts
When registering a package pre-alert, we collect:
Tracking number and courier.
Commercial invoice or proof of purchase.
Sender and recipient details.
Description of the goods and declared value.
Purpose of Data Use
a. Inquiries and marketing
Responding to inquiries, requests, and quotations.
Communicating about contracted services or those of potential interest.
Sending promotional or relevant information only with prior consent.
b. Logistics and business operations
Managing air, sea, and ground transportation, as well as storage.
Customs clearance procedures at origin and destination.
Pre-alert validation and shipment tracking.
Account management, billing, and payments.
Compliance with legal and regulatory obligations.
Sharing and Transfer of Information
a. Who we share data with
Transportation providers: airlines, shipping lines, and carriers.
International partners for destination logistics management.
Customs and regulatory authorities.
Technology providers under confidentiality agreements.
Insurance companies when cargo coverage is contracted.
b. International transfers
As part of international trade operations, data may be transferred outside Costa Rica. JPL ensures that such transfers are carried out under appropriate security standards.
Data Retention
Web inquiries and pre-alerts: kept until responded to and for internal follow-up, then deleted or anonymized.
Operational and billing data: retained for the period required by tax, customs, and commercial regulations.
Data Security
We implement measures such as SSL/HTTPS encryption, access controls, and monitoring. However, no online system is completely invulnerable.
User Rights
You may:
Access your personal information.
Request corrections or updates.
Request deletion of your data when applicable.
Object to the use of your data for marketing purposes.
Withdraw consent at any time.
To exercise these rights, contact us at: info@jplcostarica.com
Cookies Policy – JPL Logístics
Our website uses first-party and third-party cookies for the following purposes:
Necessary cookies: enable basic site functions (e.g., forms).
Analytical cookies: allow us to understand site usage and improve services.
Personalization cookies: save preferences such as language or session.
You may disable cookies in your browser settings; however, some site functionalities may not be available as a result.
External Links
This site may contain links to external pages. JPL is not responsible for the privacy practices or content of such third-party websites.
Updates to this Policy
We reserve the right to update these terms and policies at any time. The current version will always be published on this page with the corresponding date.
Contact
📧 Email: info@jplcostarica.com
📞 Phone: (506) 4108 4099
🌐 Website: https://jplcostarica.com/en/